Service quality is very important to us, which is why we have now created a new communication channel on the National Business Center website to enhance transparency and information sharing.
Entities can now find two forms on the website: “Complaint” and “Information Request”, through which they can submit their complaints and/or requests. Through this service, we aim to significantly reduce the processing time, better understand the issues, and fully address them. The National Business Center is committed to continuously improving its services and fostering a better business environment.
Attention!
The review of complaints/information requests is conducted in accordance with the provisions of:
Law No. 9723/2007 On Business Registration
Law No. 10081/2009 On Licenses, Authorizations, and Permits in the Republic of Albania
Law No. 112/2020 On the Register of Beneficial Owners
Law No. 119/2014 On the Right to Information
The information in this format and the ID data will be processed in compliance with the Personal Data Protection Law.
Address: “Zhan D’Ark” Boulevard, Property No. 33, House of the Military, Tirana
Ministry of Economy, Culture and Innovation
